Environment
- EDR Server: 7.7.x and Higher
- LDAPS
Symptoms
When configuring LDAPS and trying to login when restarting the services the login fails
/var/log/cb/coreservices/debug.log shows the error
"error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed (unable to get local issuer certificate)"
Cause
This can happen if the Root Certificate and the Intermediate Certificate are not present on the root store of the EDR server
Resolution
Move the root and intermediate certificate files being used to the certificate store of the EDR server
Additional Notes
openssl -s_client may also be used to reproduce the error
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