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EDR: Live Response Reg Query Returns Error: INTERNAL SERVER ERROR - Unhandled exception: a bytes-like object is required, not 'str'

EDR: Live Response Reg Query Returns Error: INTERNAL SERVER ERROR - Unhandled exception: a bytes-like object is required, not 'str'

Environment

EDR Server

Symptoms

The following Live Response query returns an error

     reg query HKLM\SYSTEM\ControlSet001\Services\CarbonBlack\Security

Error

     Error: INTERNAL SERVER ERROR - Unhandled exception: a bytes-like object is required, not 'str'

Cause

This issue is under investigation 

Resolution

Workaround 

    execfg reg query HKLM\SYSTEM\ControlSet001\Services\CarbonBlack\Security

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Creation Date:
‎07-06-2022
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