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EDR: Not All Facets Show in the Left Panel on Process Search

EDR: Not All Facets Show in the Left Panel on Process Search

Environment

  • EDR Console: All Versions

Symptoms

When doing a process search, not all facets are displayed such as hostname when it is seen on another page. 

Cause

Facets are expensive and in order to make sure the search page displays results as quickly as possible, a timeout is built in and returns the results captured during that time. 

Resolution

For servers that have enough resources, threading can be added to return more results quicker.
  1. Open /etc/cb/cb.conf for editing
  2. Add the following config into the file
    CoreServicesMaxFacetThreads=1
  3. Restart services EDR: How to Restart Server Services

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Creation Date:
‎04-05-2023
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