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EDR Sensor: Delayed login time in Citrix Non-persistent VDI

By CB_Support posted Dec 14, 2020 10:06 PM

  

Environment

  • EDR Sensor: All Supported Versions
  • Microsoft Windows 10
  • Citrix Non-Persistent VDI

Symptoms

  • Login times with the sensor are delayed
  • Procmon events for cb.exe show citrix hooked into the process

Cause

Interoperability issues between Citrix and cb.exe

Resolution

Add exclusions in Citrix registry for cb.exe
Keys:
HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\CtxHook\AppInit_Dlls\cb.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Citrix\CtxHook\AppInit_Dlls\cb.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Citrix\CtxHook64\AppInit_Dlls\cb.exe
Value Name: Flag
Type: REG_DWORD
Value: 0

Additional Notes

  • The CtxHook64 key does not exist on Windows 2008 R2 or higher and it is not required.
  • Due to architectural differences in hashing for 7.x sensors, login delays may continue. A fix is estimated for the 7.2.1 sensor

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