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EDR: Sensor Version is not Updated in Add/Remove Programs After Upgrading from 6.1.9 to 7.2.0

EDR: Sensor Version is not Updated in Add/Remove Programs After Upgrading from 6.1.9 to 7.2.0

Environment

  • EDR Sensor: 7.2.0
  • Microsoft Windows: All Supported Versions

Symptoms

Sensor upgrade from GPO installed 6.1.9 to 7.2.0 through EDR server doesn't update sensor version in add/remove programs.

Cause

This is a known issue

Resolution

  • This issue will be fixed in the next sensor release 7.2.1
  • This article will be updated once the sensor is available 

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Creation Date:
‎04-13-2021
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