IMPORTANT ANNOUNCEMENT: On May 6, 2024, Carbon Black User eXchange (UeX) and Case Management will move to a new platform!
The Community will be in read-only mode starting April 19th, 7:00 AM PDT. Check out the blog post!
You will still be able to use the case portal to create and interact with your support cases until the transition, view more information here!

EDR Server: Automatically Filter Inactive Sensors from the User Interface (7.2 and Above)

EDR Server: Automatically Filter Inactive Sensors from the User Interface (7.2 and Above)

Environment

  • EDR Server: 7.2.0 and Above

Objective

Filter out inactive sensors that haven't checked in for a certain amount of time

Resolution

  1. Log into the EDR Console
  2. Go to the Sensors page
  3. Select the "Sensor Display Settings" button
  4. Change the value to the maximum number of days sensors should be visible after going offline

Additional Notes

  • Ensure the SensorLookupInactiveFilterDays value established matches the data retention period configured for the environment
  • When an inactive sensor is filtered, any remaining associated event data for that sensor will no longer be accessible via the user interface

Related Content


Labels (1)
Tags (2)
Was this article helpful? Yes No
No ratings
Article Information
Author:
Creation Date:
‎04-21-2022
Views:
426
Contributors