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EDR: Unable to download sensor package through yum

EDR: Unable to download sensor package through yum

Environment

  • EDR Server: All supported versions
  • EDR Sensor: All supported versions

Symptoms

Error received when running yum install --downloadonly command:
No package cb-sensor-* available.
Error: Nothing to do

Cause

CarbonBlack.repo is not enabled (enabled=0)

Resolution

  1. Edit /etc/yum.repos.d/CarbonBlack.repo enabled line
    • enabled=1
  2. Clear yum cache
    • sudo yum clean all
  3. Download installer following instructions from the release notes. 

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Creation Date:
‎04-13-2021
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473