Environment
• Endpoint Standard Web Console: November '20 Release (0.60) and Higher
• Carbon Black Cloud Windows Sensor: 3.6.0.1897 and Higher
Symptoms
Multiple alerts are seen for the same device.
Cause
The “dismiss on future” feature wasn’t used on the alert.
Resolution
When receiving an alert notification for a specific device use “dismiss for future” to suppress additional duplicate alerts. “Dismiss for future” is based on unique VID, PID, and Serial combinations.
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