IMPORTANT ANNOUNCEMENT: On May 6, 2024, Carbon Black User eXchange (UeX) and Case Management will move to a new platform!
The Community will be in read-only mode starting April 19th, 7:00 AM PDT. Check out the blog post!
You will still be able to use the case portal to create and interact with your support cases until the transition, view more information here!

Endpoint Standard: Elevated Memory Usage by REPMGR.EXE

Endpoint Standard: Elevated Memory Usage by REPMGR.EXE

Environment

  • Endpoint Standard Sensor: All Versions
  • Microsoft Windows : All Supported Versions

Symptoms

  • Sensor using more than 1GB of RAM.
  • Repmgr.exe dump file in the confer directory with "ElevatedMemoryUsage" in the filename.

Cause

  • System may be extremely busy and the amount of activity is causing the sensor to consume more memory.
  • Some applications may generate a lot of low priority traffic that gets queued to send, but sending is delayed due to the priority being given to more important traffic, causing the low priority queue to continue growing.

Resolution

Issue can be resolved by putting in a bypass rule for the offending application(s) that are inflating the sending queues.

Additional Notes

A process dump file for repmgr.exe is created automatically when the process consumes more than 1GB of RAM

Related Content


Was this article helpful? Yes No
0% helpful (0/2)
Article Information
Author:
Creation Date:
‎09-09-2020
Views:
5706
Contributors