Threat Report: Exposing Malware in Linux-Based Multi-Cloud Environments | Download Now

Endpoint Standard: Linux Sensor Communication Issues

Endpoint Standard: Linux Sensor Communication Issues

Environment

  • Endpoint Standard: All supported versions
  • Linux: All Supported Versions

Symptoms

  • Sensor unable to check into console
  • Missing device information
  • Partial sensor installation

Cause

There may be instances where the CB Defense Linux agent is no longer checking into the console.

Resolution

The following commands will force check-in: 
  1. sudo kill -SIGUSR1 $(pidof cbagentd) 

You can also restart the daemon with the commands below: 
  1. systemctl start cbagentd 
  2. systemctl stop cbagentd 

Additional Notes

If the above steps do not resolve the issue, please open a support case How to Open a Support Case

Was this article helpful? Yes No
No ratings
Article Information
Author:
Creation Date:
‎09-09-2020
Views:
1138
Contributors