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Endpoint Standard: Searching for sensors by IP on investigate page returns multiple machines with same IP

Endpoint Standard: Searching for sensors by IP on investigate page returns multiple machines with same IP

Environment

  • Carbon Black Cloud Console: All Versions
  • Carbon Black Cloud Sensor: All versions
  • Microsoft Windows: All Supported Versions

Symptoms

Searching for sensors by IP on 'Investigate' page returns multiple machines with same IP.

Cause

The 'Investigate' page is the wrong location to search for sensors by IP.  Searching this page by IP will return all events (netcons) where this IP has been recorded not a list of sensors with this IP.  

Resolution

The correct place to search for sensors by IP is under 'Inventory' -> 'Endpoints'

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Creation Date:
‎01-14-2022
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