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Endpoint Standard: Tableau servers enter hung state with the 3.6.0.1719 Windows sensor installed

Endpoint Standard: Tableau servers enter hung state with the 3.6.0.1719 Windows sensor installed

Environment

  • Endpoint Standard Windows Sensor: 3.6.0.1719
  • Tableau Server: All Supported Versions
  • Microsoft Windows: Windows 7 or later

Symptoms

  • Increased CPU utilization after Endpoint Standard sensor is installed
  • Server in a hung or non-responsive state
  • Unable to remotely access the Tableau server

Cause

The cause of this issue is a sensor defect identified under the following defect ID: DSEN-11107

Resolution

Upgrade impacted endpoints to 3.6.0.1941 or later Windows sensor versions

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Creation Date:
‎01-04-2021
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