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The sensor will do the following steps to connect to the cloud.
Statically configured proxy server from installation
Direct connection to cloud with no proxy
Direct connection to cloud using alternate port 54443 with no proxy
Dynamic proxy (Internet / Network settings) if present without credentials.
If no other way works and if a proxy is found and credentials are required, the sensor will try this as a last resort
For every proxy server connection tried in the steps above, the sensor will attempt to connect with:
The proxy port that is configured
Alternate port 54443; if this has been configured at install.
The Carbon Black Cloud Sensor retries network discovery only if it fails talking to the cloud (back end infrastructure). Once it has established a way to connect it does not retry until the next failure.
The Sensor will try the last known good settings that worked previously; starting with the most recent ones. This includes proxy, no proxy, credentials, no credentials, proxy used at install time, direct connection, alternate 54443 port.
Carbon Black Cloud: What Ports must be opened on the Firewall and Proxy Servers?
Carbon Black Cloud: How to Perform an Unattended Installation of the Windows Sensor
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