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Endpoint Standard: What may cause Hyper-V persistent servers disappear from the Hyper-V console after sensors are installed?

Endpoint Standard: What may cause Hyper-V persistent servers disappear from the Hyper-V console after sensors are installed?

Environment

  • Endpoint Standard (formerly CB Defense) sensor: all supported versions
  • Microsoft Hyper-V: All versions

Question

What may cause persistent Hyper-V servers to disappear from the Hyper-V console after a sensor is installed?

Answer

One probable cause may be Microsoft Hyper-V recommended antivirus exclusions are not in place for the Hyper-V hosts in the Endpoint Standard console

Additional Notes

If the issue persists after the recommended Hyper-V exclusions are in place please open a support case for further investigation

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Creation Date:
‎03-09-2021
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848