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When performing an upgrade of the Cb Protection server, the following error message is displayed after accepting the license agreement
Connecting to Bit9 Database.
Bit9 Database cannot be accessed. Please verify your user credentials and try again.
Can be a result of 3 different causes:
SERVER=LPC:<SERVER NAME>
(The LPC: portion is not supported by the installer)
Remove the "LPC:" portion from the server entry: SERVER=<SERVER NAME>
Save the configuration file
Complete the upgrade as normal. After the upgrade is finished, the shepherd.dsn can be edited to add the LPC: portion back in.
Upgrading your Carbon Black Protection Server
Cb Protection: Service Account Permissions
Cb Protection: How to Change Service Account Credentials
Cb Protection: Unable to access database after SA account password change
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