Just Published! Threat Report: Exposing Malware in Linux-Based Multi-Cloud Environments | Download Now

Hosted EDR: Can An Older Sensor Be Deployed To A Newer Version Of Hosted EDR?

Hosted EDR: Can An Older Sensor Be Deployed To A Newer Version Of Hosted EDR?

Environment

  • Hosted EDR: All Supported Versions
  • EDR Sensor: All Supported Versions

Question

Can an older EDR sensor be deployed to a newer version of Hosted EDR if the sensor is not already listed as an option in the UI?

Answer

  • Old versions of EDR sensors will not be installed on Hosted EDR instances
  • Unsupported versions of EDR sensors available in the GUI to download may be removed on upgrade
  • Older sensor version installers that are downloaded can be installed and should connect to the instance but won't be re-added to the UI for download

Additional Notes

  • Unsupported sensor versions may still install and connect to the instance but will not be eligible for support assistance
  • The sensorsettings.ini file can be modified or replaced from already downloaded legacy installers if needed

Related Content


Labels (1)
Tags (2)
Was this article helpful? Yes No
No ratings
Article Information
Author:
Creation Date:
‎01-30-2019
Views:
211
Contributors