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Hosted EDR: [Fixed] Receiving Access Denied during login

Hosted EDR: [Fixed] Receiving Access Denied during login

Environment

  • Hosted EDR Server: All Versions

Symptoms

  • Selecting "Login with VMware hosted EDR" redirects to page with message
<Error>
<Code>AccessDenied</Code>
<Message>Access Denied</Message>
<RequestId></RequestId>
<HostId></HostId>
</Error>

 

Cause

Back-end issues with hosts

Resolution

As of 4/16/2021 @ 7:30 AM UTC, this issue has been resolved

Additional Notes

Monitoring has been updated to catch this incident in the future

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Article Information
Author:
Creation Date:
‎04-15-2021
Views:
107