IMPORTANT ANNOUNCEMENT: On May 6, 2024, Carbon Black User eXchange (UeX) and Case Management will move to a new platform!
The Community will be in read-only mode starting April 19th, 7:00 AM PDT. Check out the blog post!
You will still be able to use the case portal to create and interact with your support cases until the transition, view more information here!

Hosted EDR: How to Find the IP Address of a Cloud Server

Hosted EDR: How to Find the IP Address of a Cloud Server

Environment

  • Hosted EDR (formerly CB Response Cloud): All Versions

Objective

To find the IP Address of a Hosted EDR server from a workstation.

Resolution

  1. Open a command prompt (Windows) or terminal (Mac OS and Linux)
    • Windows
      1. Right click on the Start button in Windows.
      2. Select "Run"
      3. Type in "cmd" and press Enter
    • Mac OS and Linux
      • Open a tool search
      • Type in "Terminal" and press Enter
  2. Run: 
    nslookup <server-name>
  3. The Address results under Non-authoritative answer is the IP Address of the CB Response Cloud server.

Additional Notes

  • Hosted EDR servers have dynamic IP addresses that could change at any time. When possible, use the domain name instead of IP address for configurations. 
  • If nslookup is not available the same search can be run with the ping command, but will require crtl+c / cmd+c to stop the process
    • ping <server_name>

Related Content


Labels (1)
Tags (2)
Was this article helpful? Yes No
No ratings
Article Information
Author:
Creation Date:
‎01-30-2019
Views:
8840