IMPORTANT ANNOUNCEMENT: On May 6, 2024, Carbon Black User eXchange (UeX) and Case Management will move to a new platform!
The Community will be in read-only mode starting April 19th, 7:00 AM PDT. Check out the blog post!
You will still be able to use the case portal to create and interact with your support cases until the transition, view more information here!

How to Collect Event Viewer logs

How to Collect Event Viewer logs

Environment

  • Microsoft Windows: All Supported Versions

Objective

To collect Event Viewer logs 

Resolution

  1. Click Start > Run > eventvwr > OK.
  2. In the left hand pane expand Windows Logs > right click Application > Save All Events As...
  3. Specify a location for the Application Logs.evtx file > Save.
  4. Choose: Display information for these languages > English > OK.
  5. In the left hand pane > Windows Logs > right click System > Save All Events As...
  6. Specify a location for the System Logs.evtx file > Save.
  7. Choose: Display information for these languages > English > OK.
  8. Upload the logs to the Vault for review.

Was this article helpful? Yes No
0% helpful (0/1)
Article Information
Author:
Creation Date:
‎09-28-2018
Views:
8914