How to modify a Carbon Black User without access to the UI
This solution applies to all Carbon Black versions.
This solution explains how to reset a User's password, unlock a User, and add a new User. Note that the User refers to a Carbon Black UI User, not an operating system User.
Log on to the Carbon Black server, run the following command(s), then continue by following the prompts. For example cbpasswd --reset <user> will prompt you to enter and confirm the new password for the <user> User.
Change User's password:
Note: Resetting a users password does not automatically unlock the account if it is locked out.
Unlock a User:
Note: You may get the following line when unlocking a users account. This does not mean it did not unlock it but rather displays a warning.