Threat Report: Exposing Malware in Linux-Based Multi-Cloud Environments | Download Now

License Usage Graph not displaying licensing information

License Usage Graph not displaying licensing information

Version
This solution applies to all Carbon Black versions.


Issue

From the Administration -> Dashboard page, the "License Usage Graph" does not display any meaningful licensing information and it appears blank.


Cause
The installation is clustered, and the Master server is not managing any Solr shards.

Solution

None. This is a known issue that Engineering is aware of. To interpret your installation's licensing details, use the other views from the Administration -> Dashboard page:

Online Sensor Count: Total Sensors that are online now.

Current Sensor Count: Number of Sensors that were online within 24 hours.

Total Sensor Count: Total Sensors, including uninstalled.


Important Note(s)

A fix is planned for v5.1 Patch 1. Refer to ENT-4094 in future release notes.

Labels (1)
Tags (1)
Was this article helpful? Yes No
No ratings
Article Information
Author:
Creation Date:
‎05-11-2015
Views:
668
Contributors