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Managed Detection: Why was an email notification not sent for an Alert?

Managed Detection: Why was an email notification not sent for an Alert?

Environment

  • Managed Detection (Formerly CB ThreatSight) 
  • Carbon Black Cloud Console: All Supported Versions 
    • Endpoint Standard (Formerly CB Defense) 

Question

Why was an email notification not sent for an Alert observed in the Carbon Black Cloud Console? 

Answer

  • Alerts with a Severity Score of 8 or Greater: 

    • The alert was triaged by the Managed Detection team and determined to be a False Positive 

  • Alerts with a Severity Score of 7 or 5: 

    • The alert was triaged by the Managed Detection team and determined to be a False Positive or there was not enough supporting information to make a threat determination. 

  • Alerts with a Severity Score of less or equal to 4: 

    • These alerts are not triaged by the Managed Detection team


Additional Notes

No indication that the alert is a False Positive is available in the Console at this time.

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Creation Date:
‎09-28-2020
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