Product release lifecycle and support schedule

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We have three phases in our product lifecycle and this document details what to expect for support in each of those phases.

Our product release numbering convention follows the Major.Minor.Maintenance.Build versioning.

Standard Support generally applies to our current Major plus the previous Major with the last Minor patch applied.

Extended Support generally applies to Minor versions of the current Major.

End of Life generally applies to all other versions.

Supportability Matrix	Standard	Extended	End of Life
Support	Yes	Yes	No
Hotfixes*	Yes	Yes	No
Patches	Yes	No	No
New Features	Yes	No	No
Enhancement Requests	Yes	No	No
Knowledgebase Access	Yes	Yes	Yes
Past Discussion Access	Yes	Yes	Yes
Product Documentation	Yes	Yes	Yes

*Hotfixes include security hotfixes