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Runtime error when trying to login to the Bit9 console

Runtime error when trying to login to the Bit9 console

Version:

 

  1. 6.0.x and 7.0.x

 

Issue:

 

Runtime error when logging in to the Bit9 Console

 

Symptoms:

 

When trying to login to the default Dashboard screen the following runtime error appears:

 

Server Error ‘/Dashboard’ Application.

Runtime Error

     <!-- Web.Config Configuration File -->

     <configuration>

     <system.web>

     <customErrors mode="Off"/>

     </system.web>

     </configuration>

 

Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL.

 

     <!-- Web.Config Configuration File -->

     <configuration>

     <system.web>

     <customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/>

     </system.web>

     </configuration>

 

 

Logging in directly to the events.php page (for example) works fine.

 

Cause:

 

System drive (where Bit9 is installed) ran out of space

 

Solution:

 

Free space on the system drive.

Reboot the machine to ensure a proper restart of the Bit9 services and IIS.

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Creation Date:
‎12-04-2014
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520
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