Environment
- Carbon Black User eXchange
Symptoms
A user receives an error that they cannot join their Company Group due to permissions.
Cause
User's account has not been validated.
Resolution
The user needs to look in their email Inbox or Spam folder to validate the email address. After being validated the user can click the link again to be admitted into the Company Group.
Additional Notes
If this continues to occur please reach out to VMware Carbon Black for assistance.
