Environment
- Carbon Black User Exchange: All Versions
Objective
How to set-up an account to access the User Exchange.
Resolution
- Navigate to the User eXchange login page.
- Click the Sign In button.
- Click the Register Now button.
- Complete the form, then click Register.
- Finalize registration by clicking the confirmation link sent to the e-mail address associated with the account.
Note: Check any Junk/Spam folders or mail filters if the confirmation e-mail has not arrived.
Additional Notes
- To access Technical Support cases from the private corporate group please contact an administrator within the Company Group or from the User eXchange Admin team at: CB-uex@carbonblack.com
- When completing the registration form use the corporate email address on-file with Carbon Black.
- Allow 24 to 48 hours for User eXchange account creation.
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