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Bit9 version 7.2 patch 4 (build 22.214.171.1243) ONLY.
Palo Alto Networks released a software update, v6.1, which introduced a change that impacted the Bit9 Connector. This results in errors being returned for files analyzed by WildFire.
No data is processed. Error returned is "Unsupported WildFire XML format".
WildFire results are returned with a modified XML format which prevents Bit9 from being able to process them.
Upgrade to Bit9 v7.2.0 patch 5, which now includes the hotfix for Wildfire PAN 6.1.
For the Bit9 v7.0.1 version of the hot fix please go here.