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Workload: Appliance upgrade fails when password policy is set to never expire

Workload: Appliance upgrade fails when password policy is set to never expire

Environment

  • Carbon Black Cloud Workload Appliance: V1.1.2 or older

 


Symptoms

  • Appliance upgrade fails
  • cwp-appliance-upgrade-runner.log shows the following error:
    • Failed to check if the root password has expired - error time data 'never' does not match format '%b %d, %Y'

Cause

Issue caused by a bug in the password policy settings.

Resolution

Upgrade to CWP Appliance v1.2 or higher.

Additional Notes

Workaround:


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Creation Date:
‎01-18-2022
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