Environment
- Carbon Black Cloud Workloads: All Versions
Symptoms
Failure when trying to connect via SSH into Appliance
ssh: connect to host <IPAddress> port 22: Connection refused
Cause
sshd service is not running
Resolution
1. Login to vCenter Console
2. Open the CWP appliance shell in a web console from the vCenter
3. Login to the appliance as root user
4. Run command: systemctl start sshd.service
Additional Notes
To check if the sshd service is up, run command: : systemctl status sshd.service - Command should look like
sshd.service - OpenSSH Daemon
Loaded: loaded (/lib/systemd/system/sshd.service; enabled; vendor preset: enabled)
Active: active (running) since Tue 2022-03-29 11:47:48 UTC; 11min ago
Related Content
