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Workload: Upstream Request Timeout

Workload: Upstream Request Timeout

Environment

  • Carbon Black Cloud Console: All Versions
    • Workload

Symptoms

  • Unable to enable Carbon Black plugin
  • Appliance-worker.log:
2021-02-17 21:23:09.145 [DEBUG] [http-nio-3020-exec-3] [c.v.c.a.a.s.i.PluginURL]: Cloud url https://defense-prod05.conferdeploy.net did not match with plugin https://prod.cwp.carbonblack.io
2021-02-17 21:23:09.145 [DEBUG] [http-nio-3020-exec-3] [c.v.c.a.a.s.i.PluginURL]: Cloud url Carbon Black Cloud did not match with plugin https://prod.cwp.carbonblack.io
2021-02-17 21:23:09.145 [DEBUG] [http-nio-3020-exec-3] [c.v.c.a.a.s.i.PluginURL]: Cloud url Carbon Black Cloud did not match with plugin https://prod.cwp.carbonblack.io
2021-02-17 21:23:09.146 [DEBUG] [http-nio-3020-exec-3] [c.v.c.a.a.s.i.PluginURL]: Cloud url Carbon Black Cloud did not match with plugin https://prod.cwp.carbonblack.io
2021-02-17 21:23:09.146 [DEBUG] [http-nio-3020-exec-3] [c.v.c.a.a.s.i.EnvoyXDSServiceImpl]: PluginURLEnum PROD05

 

Cause

The Plugin URL https://prod.cwp.carbonblack.io is not allowed in the environment

 

Resolution

Allow the Plugin URL https://prod.cwp.carbonblack.io access to the environment 

Additional Notes


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Creation Date:
‎03-01-2021
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