Workload: Why is a Toaster notification error message displayed when accessing Workload info?

[#1]

Environment

• Carbon Black Cloud Console: All Versions
  • Workload

Question

Why is a Red Toaster notification error message displaying 'Your Request is Unsuccessful' when accessing Workload info for a machine in the Carbon Black Console?

Answer

Currently, this is a known issue relating to Sensors not installed via the Workload Appliance, attempting to access the Vulnerability Assessment feature of Workload

Additional Notes

• This message is an informational message only and does not impact on the functionality of the Sensor itself or any actions taken on it in the console
• In a future backend version (as yet undetermined), this message will be either amended to display more meaningful information, or removed if the device is not associated with a Workload appliance in vCenter
• Related Engineering Ticket for remedial works: DSER-28181

Related Content

Workload: Why is no Workload info available in the Console?
Workload: What Sensors Should I expect to Show Under the New Workloads Tab
Workload: How Often Is Vulnerability Data Automatically Refreshed?