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Articles

EDR: Server Versions ~7.2.0 Use Unsupported Version of NGINX, When Will This Be Upgraded?

Submitted by CB_Support 2 hours ago

EnvironmentEDR Server: Supported Versions ~7.2.0 QuestionThe NGINX version in ~7.2.0 EDR Server Ver...

Cb Response

EDR: High resource utilization on 6.2.3 sensors

Submitted by CB_Support yesterday

EnvironmentEDR Sensor: 6.2.3MicrosoftWindows 2012 Standard R2 SymptomsSensor utilizing a high amoun...

Cb Response

EDR: How to add a partition_id to cb.core.conf

Submitted by CB_Support yesterday

EnvironmentEDR Server: 6.x and Highercb.core.conf is missing the partition_id field ObjectiveAdd pa...

Cb Response

All Products: What is SunCrypt Ransomware

Submitted by CB_Support yesterday

EnvironmentAll Products: All versions QuestionWhat is SunCrypt Ransomware? AnswerThe following Use...

CB Protection

Carbon Black Cloud: Sensors Not Changing Policies After Upgrading to 3.6.0.1719

Submitted by CB_Support Friday

EnvironmentCarbon Black Cloud Sensor: 3.6.0.1719Microsoft Windows: All Supported Versions SymptomsS...

Cb Defense Cb Predictive Security Cloud

App Control: Device Model Details Information is Blank

Submitted by CB_Support Friday

EnvironmentApp Control Console (formerly CB Protection): All Supported Versions SymptomsDevice Mode...

CB Protection

App Control: Where are the MacOS Agent Logs Located?

Submitted by CB_Support Friday

EnvironmentApp Control Agent (formerly CB Protection): All Supported VersionsApple MacOS: All Suppor...

CB Protection

App Control: Saved Views are Not Listed Alphabetically in the Events Page

Submitted by CB_Support Friday

EnvironmentApp Control Console: 8.1.8 and Higher SymptomsWhen custom saved views are created they a...

CB Protection

Endpoint Standard: No new Enriched Events on Investigate after disabling Enterprise EDR

Submitted by CB_Support Thursday

EnvironmentCarbon Black Cloud Console: August 2020 Release and Higher Endpoint Standard (was CB Def...

Cb Defense Cb Predictive Security Cloud

EDR: How to configure proxy settings for Alliance Feeds

Submitted by CB_Support Thursday

EnvironmentEDR (Formerly Carbon Black Response) Server: 6.x or Higher ObjectiveSetup proxy server f...

Cb Response