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Articles

EDR: VirtualBox VMs Fail to Start After Windows Sensor Upgrades to 7.3.0

Submitted by CB_Support an hour ago

EnvironmentEDR Windows Sensor: 7.3.0Virtual Box: 6.1.34 SymptomsVirtualBox VMs do not start if the ...

EDR Hosted EDR

Endpoint Standard: What is the timeframe for Events to be grouped into 1 Alert?

Submitted by CB_Support 4 hours ago

EnvironmentCarbon Black Cloud Console QuestionWhat is the time limit for events to be grouped into ...

Carbon Black Cloud Endpoint Standard

EDR: Live Response Reg Query Returns Error: INTERNAL SERVER ERROR - Unhandled exception: a bytes-like object i...

Submitted by CB_Support 4 hours ago

EnvironmentEDR Server SymptomsThe following Live Response query returns an error reg query HKLM\SY...

EDR

Endpoint Standard: Console listing endpoints running latest major build with "sensor-out-date" status

Submitted by CB_Support yesterday

EnvironmentEndpoint Standard: All Versions SymptomsFiltering endpoints with "sensor-out-date" senso...

Carbon Black Cloud Endpoint Standard

CBC: Querying the "fileless_scriptload_cmdline" field can return additional hits that don't APPEAR to match th...

Submitted by CB_Support yesterday

EnvironmentCBC Console: 1.3 and earlierCBC Windows Sensors: All versionsMicrosoft Windows: All versi...

Carbon Black Cloud Enterprise EDR

Carbon Black Cloud: Policy Deny for Trusted Process Shortly After Restart

Submitted by CB_Support Monday

EnvironmentCarbon Black Cloud Sensor: 3.8Microsoft Windows 10 SymptomsAlert for process says it was...

Carbon Black Cloud Endpoint Standard

Endpoint Standard: Horizon TrueSSO Fails At Login

Submitted by CB_Support Monday

EnvironmentEndpoint Standard3.8.0.627 Windows Sensor SymptomsHorizon TrueSSO Fails At Login CauseA...

Carbon Black Cloud Endpoint Standard

EDR: Corrupted CBmodules on a Minion Stop the Cluster Startup

Submitted by CB_Support Friday

EnvironmentEDR Servers: 7.6 and higher SymptomsCluster does not complete a start-up due to one mini...

EDR

EDR: Console 'Save Changes' Button Does Not Render

Submitted by CB_Support Friday

EnvironmentEDR Server: 7.6.2 SymptomsThe 'Save changes' button under the admin users account > S...

EDR

EDR: Solr Partition Optimization Has Been Disabled

Submitted by CB_Support Friday

EnvironmentEDR Servers: 7.x SymptomsSolr core did not optimize and the job-runner log states "Skipp...

EDR