Use the filters or search below to locate the Knowledge Base content you are looking for.

Articles

EDR: Sensors Go Offline After Revoking a Group Certificate

Submitted by CB_Support Friday

EnvironmentEDR Server: 7.5.0 + SymptomsAfter revoking a sensor group client certificate, sensors in...

EDR Hosted EDR

Carbon Black Cloud: How to collect support data for CBC Splunk apps

Submitted by CB_Support Friday

EnvironmentCarbon Black Cloud: All versionsVMware Carbon Black Cloud App for Splunk: 1.xSplunk: 8.x ...

Audit and Remediation Carbon Black Cloud Container Endpoint Standard Enterprise EDR Managed Detection Prevention Workload

App Control: Host Package Hangs at Validating SQL Credentials When Using SQL Accounts

Submitted by CB_Support Friday

EnvironmentApp Control Server: 8.5+SQL Authentication Instead of Service Account SymptomsHost Packa...

App Control

Audit and Remediation: How to Protect Against the WDigest Protocol Exploit

Submitted by CB_Support Thursday

EnvironmentCarbon Black Cloud Console: All Versions Audit & Remediation Carbon Black Cloud Sen...

Audit and Remediation Carbon Black Cloud

Carbon Black Cloud: After Importing IT_tool into reputation UI page, the "path" is missing Windows colon and b...

Submitted by CB_Support Thursday

EnvironmentCarbon Black Cloud Console: Release-0.70.3 and earlierCarbon Black Sensors: All versions ...

Carbon Black Cloud Endpoint Standard

Carbon Black Cloud: How to fetch logs for VMware Carbon Black Cloud App for Splunk

Submitted by CB_Support Wednesday

EnvironmentCarbon Black Cloud Web Console: All VersionsSplunk: 8.x (On-Premise only)VMware Carbon Bl...

Audit and Remediation Carbon Black Cloud Container Endpoint Standard Enterprise EDR Managed Detection Prevention Workload

Carbon Black Cloud: "APC Max Exe delay" set above 60 seconds not working

Submitted by CB_Support Wednesday

EnvironmentCarbon Black Cloud Console: All Versions Endpoint Standard Carbon Black Cloud Sensor: 3...

Carbon Black Cloud Endpoint Standard

EDR: Newly added minion node cannot run due to DNS resolving issue

Submitted by CB_Support Tuesday

EnvironmentEDR: All supported versionsLinux: All supported versions SymptomsNew minion is adding to...

EDR

EDR: What is the file format of exported Intelligent feeds

Submitted by CB_Support Tuesday

EnvironmentEDR: All supported versions QuestionWhat is the file format of exported Intelligent feed...

EDR

Workload: Machines that are Migrated from the Old Vcenter to New Vcenter is Still Showing up in the Console.

Submitted by CB_Support Tuesday

EnvironmentCarbon Black Cloud Console: All VersionsWorkload SymptomsWhen machines that are migrated...

Carbon Black Cloud Workload