Browse your product documentation including release notes and installers
Updated 2/23/2021
There is a new process for submitting feature requests for Carbon Black Cloud products. You may read more here.
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Idea Central allows the Carbon Black community to suggest ideas on ways to improve or enhance our products’ functionality. These ideas are one of many inputs considered when choosing to build new features into our products. Feature ideas are found in Idea Central.
Learn more about the feature idea process and recent changes to Idea Central.
In order to ensure your feature ideas are posted successfully, it may help to know a few tips.
Before posting your idea, search Idea Central to see if your idea or a version of your idea has been suggested already. For the best search results, select a product first in order to narrow/filter your results to just one product.
If your idea is a slight variation of an existing idea or you have additional thoughts, you may want to add comments to the conversation thread.
If the idea is in the open for voting stage, you can vote it up.
Sometimes you may want to keep an eye on the idea (along with the comments and status) without having to post your votes or add any comments.
If you searched and didn’t find the idea you were looking for, please post your new idea to share it with us.
Follow these simple guidelines to write clear and useful idea submissions.
Submissions that contain more than one idea can be unclear and confusing when it comes to voting and discussion.
Oftentimes people have the best ideas for improvement when they are the most frustrated. Try to state your idea clearly and concisely. Remember that you are asking many community volunteers to read and consider what you write. In addition to a clear description, support your ideas with any/all of the following:
Prescriptive: I would like a blue button in the upper right corner of the UI that allows me to export search results.
Specific: I would like for there to be a way for administrators to get search results out of the the product so they can be fed into a 3rd party reporting tool.
Add Use Cases and Scenarios
Make sure other readers can understand why you want the option to do something in the product. Adding a paragraph that begins with phrasing such as,”In my experience as a SOC Analyst…,” can go a long way to helping people who may not be familiar with the submitter's background can understand why this feature would be a priority.
Carbon Black products are developed using agile methods. Community input is very important to that process. While it is true that the product changes frequently, many of these improvements take months and thousands of hours of work to develop. This process means that even if everyone agrees that developing a given feature would be a good use of finite development resources, it may be a long time before the feature can be developed and it may have to wait in line as part of a larger development schedule.
Once you post an idea, you will be following the idea by default. Following means that you will be informed of any comments people add to your idea; how you receive the notifications depends on your notification settings.
Your continued support and participation in the community forums are very valuable to Carbon Black products and to our user experience. We urge you to keep sharing, commenting, and voting.
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If you would like to submit the above as an idea, please see: https://community.carbonblack.com/t5/Idea-Central/idb-p/idea-central
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