How to Add Users to Your Group
0 Comments Submitted by esullivan 10-28-2021Note: partners should not be added to client support groups and clients should not be added to partn...
Post-registration Welcome Email
1 Comment Submitted by esullivan 08-24-2021If you didn'treceive the welcome email after your registrationwas approved, the content of that emai...
Support Workflow for Partners and Client...
0 Comments Submitted by esullivan 07-22-2021There are two types of partners in our system and both are able to manage cases on behalf of their c...
Explanation of Case Filters
0 Comments Submitted by esullivan 06-15-2020When you are on your case list page, you will see a drop-down labeled "Filter by" that allows you to...
How to View Your Support Cases
0 Comments Submitted by esullivan 05-16-2019To view your support cases, please go to your company group and then click the greenView Cases butto...
How to Join Your Customer Support Group
0 Comments Submitted by kfrappier 07-21-2017If you are reading this, you already have access to the User Exchange, but did you know that each VM...
How to Open a Support Case
0 Comments Submitted by ddewald 05-18-2016SUPPORT NOTICE FOR Workspace ONE CUSTOMERS: Customers looking forWorkspace ONEsupport should visit t...
How to Access Your Company Group
11 Comments Submitted by ddewald 05-18-2016To access your company group, clickCompany Groupfrom the global navigation from any page in the UEX....
How to Manage Group Members
0 Comments Submitted by ddewald 03-02-2016Groupadministrators have the ability to: Invite fellow UEX members from your company to join your ...
