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App Control: HTTP Error 503 When Launching the Console

App Control: HTTP Error 503 When Launching the Console

Environment

  • CB Protection 8.x and Higher
  • Microsoft Windows: All Supported Versions

Symptoms

  • Receiving HTTP Error 503 when accessing the Protection Console 
  • Receive error: Cannot Recycle/Reset Application Pool in IIS manager

Cause

This can happen if the CB Protection Server service account doesn't have "logon as a batch job" rights

Resolution

  1. Give the CB Protection Server service account "logon as a batch job" rights
  2. Restart the CB Protection Server service 

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Creation Date:
‎09-09-2020
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