App Control: How To Capture Agent Logs Locally (macOS)
App Control Agent: All Supported Versions
macOS: All Supported Versions
This document describes the collection of diagnostics that will help Carbon Black Support with investigating a resolution for:
Unexpected Rule Results
Agent or macOS Crash
Note: You will need the Global CLI Password to adjust the debug levels properly. Failure to authenticate with the Agent and set the proper debug levels will result in less data captured, which may prevent proper investigation into the issue.