IMPORTANT ANNOUNCEMENT: On May 6, 2024, Carbon Black User eXchange (UeX) and Case Management will move to a new platform!
The Community will be in read-only mode starting April 19th, 7:00 AM PDT. Check out the blog post!
You will still be able to use the case portal to create and interact with your support cases until the transition, view more information here!

App Control: How to Manually Uninstall an Agent (Windows)

App Control: How to Manually Uninstall an Agent (Windows)

Environment

  • App Control Agent: All Versions
  • Microsoft Windows: All Supported Versions

Objective

To manually uninstall the App Control Agent from a Windows Operating System.

Resolution

  1. Open an administrative command prompt.
  2. The following commands can be executed manually or run in a script:
    cd "C:\Program Files (x86)\Bit9\Parity Agent"
    dascli password InsertCLIPasswordHere
    dascli tamperprotect 0
    dascli allowuninstall 1
    msiexec.exe /x {GUID} FORCE=1 /L*v "%userprofile%\Desktop\AgentUninstall.log"
    
  3. Alternatively, uninstall from Control panel:
    • Navigate to Start > Run > Control Panel (appwiz.cpl) > click OK.
  4. Programs and Features will open.
  5. From the list of programs, select "App Control Agent"
  6. Click the "Uninstall" or "Remove" button. 
  7. Wait for uninstall to complete

Related Content


Labels (1)
Was this article helpful? Yes No
56% helpful (5/9)
Article Information
Author:
Creation Date:
‎11-20-2018
Views:
33115
Contributors