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App Control: How to Manually Upgrade an Agent (Major Upgrade)

App Control: How to Manually Upgrade an Agent (Major Upgrade)


  • App Control Agent: All Supported Versions
  • Microsoft Windows: All Supported Versions


To perform a Major Upgrade (when the product GUID has changed) of the Agent via the command line.


  1. Login to the App Control Server.
  2. In Windows Explorer, navigate to "C:\Program Files (x86)\Bit9\Parity Server\hostpkg"
  3. Copy the files: ParityHostAgent.msi and configlist.xml to a location that is accessible to the endpoints being upgraded.
  4. From an administrative command prompt execute:
    msiexec /i "C:\Path\To\ParityHostAgent.msi" B9_CONFIG="C:\Path\To\configlist.xml" /L*v+ "C:\Temp\AgentUpgrade.log"

Additional Notes

  • If the Product GUID between Agent Versions is the same, then the Minor Upgrade instructions should be followed.
  • When the App Control Server is upgraded, a new version of "ParityHostAgent.msi" and "configlist.xml" is created in the hostpkg directory. The newest version of the files should be used to ensure the Agent is up to date.
  • If the Resource Download Location (by default: https://YourServer/hostpkg) is available to the endpoints, the URL can be used for the file paths:
    msiexec /i "https://YourServer/hostpkg/pkg.php?pkg=ParityHostAgent.msi" B9_CONFIG="https://YourServer/hostpkg/pkg.php?pkg=configlist.xml" /L*v+ "C:\Temp\AgentUpgrade.log"
  • In some instances it may be necessary to disable Tamper Protection first, to properly allow the upgrade.

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