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App Control: How to Update the Server Address or Port on an Agent (Windows)

App Control: How to Update the Server Address or Port on an Agent (Windows)

Environment

  • App Control Agent: All Supported Versions
  • Microsoft Windows: All Supported Versions

Objective

To instruct the App Control Agent to use a new Server Address and/or Communication Port.

Resolution

  1. Open an elevated command prompt and issue the following commands:
    cd "C:\Program Files (x86)\Bit9\Parity Agent"
    dascli password <GlobalCLIPassword>
    dascli tamperprotect 0
    dascli setserver <NewServerAddress> <NewServerPort>
  2. Verify the changes were applied, and Tamper Protection is again enabled, by issuing:
    dascli status
    

Additional Notes

  • This will initiate a Repair Install and generate a log file: "C:\ProgramData\Bit9\Parity Agent\Logs\ParityHostAgentRepair.log"
  • These steps are intended only to be used to update the Server Address/Port Number and cannot be used to migrate Agents to a new Console.
  • In some instances the Agent may need to be restarted.
  • If Tamper Protection did not re-enable, enter the following in a command prompt:
    cd "C:\Program Files (x86)\Bit9\Parity Agent"
    dascli password <GlobalCLIPassword> 
    dascli tamperprotect 1

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Article Information
Author:
pvz
Creation Date:
‎05-17-2017
Views:
4976
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