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App Control: How to Upgrade Agents with 3rd party utilities (Major Upgrades)

App Control: How to Upgrade Agents with 3rd party utilities (Major Upgrades)

Environment

  • App Control Agent: 7.2.3 P3 and Higher
  • Microsoft Windows: All Supported Versions 

Objective

To perform a major upgrade of an App Control Agent using third-party tools such as GPO, SCCM. etc. 

If the product build's GUID changes, this article applies. 

App Control: Product Version GUIDs

Major upgrade examples:
  • 7.2.3.3703 to 8.0.0.2621
  • 8.0.0.2621 (8.0 P7) + 
Not a Major upgrade (use Patch to Patch Guide):
  • 8.0.0.2562 to 8.0.0.2621
  • 8.1.0.3546 (8.1 P2) to 8.1.5.5
  • 8.1.5.5 to 8.1.6.212

Resolution

Have the third party utility run command:
msiexec /i https://<ServerName>/hostpkg/pkg.php?pkg=parityhostagent.msi B9_CONFIG=https://<ServerName>/hostpkg/pkg.php?pkg=configlist.xml /qb- /L*v+ <EnterFullPathHere>\AgentUpgrade.log

Additional Notes

  • When the App Control Server is upgraded, a new version of ParityHostAgent.msi and configlist.xml is created in the hostpkg directory.
  • To control which version of the agent is pushed out, they can be manually grabbed and distributed:
    1. Login to the App Control Server
    2. In Windows Explorer, navigate to C:\Program Files (x86)\Bit9\Parity Server\hostpkg
    3. Obtain a copy of ParityHostAgent.Msi and configlist.xml
    4. Distribute ParityHostAgent.Msi and configlist.xml to a location that is accessible to the agents being upgraded.
    5. Have the third party utility run command:
      msiexec /i <EnterFullPathHere>\ParityHostAgent.msi B9_CONFIG=<EnterFullPathHere>\configlist.xml /qb- /L*v+ <EnterFullPathHere>\AgentUpgrade.log

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Creation Date:
‎09-09-2020
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