Version
7.2.x.
Issue
Bit9 Linux Agent install failed due to unsupported kernel version.
Symptoms
b9intall.log shows the following error (Bit9 build number may vary):
b9agent failed install due to unsupported driver:
Running Transaction
Error in PREIN scriptlet in rpm package b9agent-7.2.0-1253.el6.x86_64
The installer has detected that you are running an unsupported kernel 2.6.32-431.29.2.el6.x86_64.
The following supported kernels are on your system 2.6.32-431.el6.x86_64
You can boot into one of them and run the Bit9 installer again
error: %pre(b9agent-7.2.0-1253.el6.x86_64) scriptlet failed, exit status 1
error: install: %pre scriptlet failed (2), skipping b9agent-7.2.0-1253.el6
Verifying : b9agent-7.2.0-1253.el6.x86_64 1/1
Failed:
b9agent.x86_64 0:7.2.0-1253.el6
Cause
The Linux kernel is not compatible with the Bit9 Agent version.
Solution
Please review the Bit9 Security Platform v7.2.0 Agent Supported Operating Systems for the list of supported Linux operating system and kernel versions.
