Environment
- Carbon Black Cloud Console
- Carbon Black Cloud Sensor: All Supported Versions
- Microsoft Windows: All Supported Versions
- Apple macOS: All Supported Versions
Objective
Enable a background scan for a single Carbon Black Cloud Sensor
Resolution
- Navigate to the Endpoints page
- Select the desired Device Name (check-box on far-left)
- Click the Take Action button
- Select 'Enable background scan'
- Select desired option (selected Device or listed Devices) and click 'Yes' in the confirmation window
- 'Background Scanning Enabled' will display
Additional Notes
- By selecting more than one Sensor, the same can be done for multiple devices at the same time
- Only one background scan will run per installation of the Sensor per endpoint
- The steps above will not start another background scan if one has already started and/or finished based on Policy settings
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