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Carbon Black Cloud: Can Sensors be Upgraded While in Bypass?

Carbon Black Cloud: Can Sensors be Upgraded While in Bypass?

Environment

  • Carbon Black Cloud Console: All Versions
  • Carbon Black Cloud Sensor: All Versions
  • Microsoft Windows: All Supported Versions
  • Apple macOS: All Supported Versions

Question

If the Sensor is in Bypass, can it still be upgraded?

Answer

Yes!

Additional Notes

  • Whether the update/upgrade is pushed out via the Carbon Black Cloud Console or via another method, the Sensor can be upgraded while in Bypass
  • If an immediate update/upgrade is desired, the recommended course of action is to use a software management application to push the update out on demand
  • The Sensor still checks into the Carbon Black Cloud every five minutes whether it is Active, in Bypass, or Quarantined
  • If update is pushed out via the PSC Console, the Sensor will retrieve the hint to update on it's next check-in and a random time within the next 15m - 4h will be set
  • It is best to ensure that such machines will remain powered on for at least the next 4 hours after an update is pushed via the PSC Console to avoid needing to push the update again

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Creation Date:
‎02-14-2019
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