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Carbon Black Cloud: How To Determine Active License Count

Carbon Black Cloud: How To Determine Active License Count

Environment

  • Carbon Black Cloud (Formerly PSC): All Supported Versions

Objective

This article describes how to determine which device status counts towards total license utilization.

Resolution

This chart provides the licensing impact and explanation of each device status:

Status

Licensing Impact (Y/N)

Explanation

Active

Y

Installed and actively checking into the cloud

Bypass

Y

Installed and in Bypass mode, no protection on device

Deregistered

N

Uninstalled

Eligible for Update

N

Not on the latest sensor version

Errors

Y

Installed but needs to be reviewed for error cause

Inactive

N

Installed but have not checked in for 30+ days

Pending

N

Invitation sent but not installed

Quarantine

Y

Installed and in Quarantine, device protected and has limited network connectivity outside of communicating with the cloud


Additional Notes

  • The CB Cloud Product is licensed per endpoint.
  • Any endpoint being actively protected by a CB Cloud sensor counts towards total license utilization.
  • At this time we do not currently have a fully encompassing "status" for these endpoints but they would fall under "Active","Bypass","Quarantine" and  "Errors".
  • If total license utilization is still unclear, please reach out to your Customer Success Manager or Account Manager at Carbon Black for assistance. 

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Creation Date:
‎08-27-2020
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