Environment
- Carbon Black Cloud Sensor
- Microsoft Windows: All Supported Versions
Objective
Steps needed to enable Driver Verifier during BSOD issues.
Resolution
To enable Driver Verifier, follow these steps:
- Open a Command Prompt window (Run as administrator)
- Run the following command
verifier /standard /driver ctifile.sys ctinet.sys
- Install the Cb Defense sensor
- Reboot / reproduce the BSOD and collect a full memory dump
Additional Notes
- Once the dump is collected, they should disable Driver Verifier as it can cause additional system instability and performance issues. This can be done by running verifier /reset in an Admin Command Prompt
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