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Carbon Black Cloud: How to Enable SAML Integration in the console

Carbon Black Cloud: How to Enable SAML Integration in the console

Environment

  • Carbon Black Cloud Console: All Versions

Objective

To enable SAML integration in the VMware Carbon Black Cloud Console

Resolution

See the relevant Enabling SAML Integration section within the User Guide

Additional Notes

  • We recommend opening up two instances of the Carbon Black Cloud in separate browsers in case something is misconfigured and you are unable to log in using SAML using the original browser.
  • Once your organization has enabled SAML, administrators will no longer be able to log in with their email address and password.
  • After configuring SAML, all administrators in your organization will be required to log in with your chosen identity provider.
  • If you are unable to log in after enabling SAML, contact support to disable it for your organization.
  • For Okta, an Attribute Statement needs to be added (called out in User Guide) to map between "mail" and "user.email"
    From the User Guide
    Set the Attribute Statement as "Name=mail", "Name format=Basic"", and "Value=user.email"

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Creation Date:
‎07-18-2016
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