Environment
- Carbon Black Cloud Sensor: All Supported Versions
Question
Does upgrading the Carbon Black Cloud Sensor subsequently require or force a reboot?
Answer
- Upgrades do not require a reboot, unless needed to initialize newly introduced drivers (see Additional Notes).
- Sensors left in a Bypass Error Status post-upgrade may require a reboot to remediate.
- Endpoints will never be forcefully rebooted after upgrading the Sensor, unless specified by a third-party utility (e.g. SCCM).
Additional Notes
- The 3.7 Windows Sensor introduced an additional driver that monitors the storage volume for ransomware attacks against the MBR.
- Upgrades from pre-3.7 Sensor versions to 3.7 or higher will require a reboot to gain the benefit of this new ransomware functionality.
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