IMPORTANT ANNOUNCEMENT: On May 6, 2024, Carbon Black User eXchange (UeX) and Case Management will move to a new platform!
The Community will be in read-only mode starting April 19th, 7:00 AM PDT. Check out the blog post!
You will still be able to use the case portal to create and interact with your support cases until the transition, view more information here!

Carbon Black Cloud: Is it possible to move deregistered Sensors from one Policy to the default or any other Policy?

Carbon Black Cloud: Is it possible to move deregistered Sensors from one Policy to the default or any other Policy?

Environment

  • Carbon Black Cloud Web Console: All Supported Versions
  • Carbon Black Cloud Sensor: All Supported Versions

Question

Is it possible to move deregistered Sensors from one Policy to the default or any other Policy?


Answer

It is not possible to change the Policy of a Sensor once it has been deregistered, as you will receive the following error...
Error
No valid devices selected to change policy

 

Additional Notes

  • When the need arises to re-install a sensor on the same machine by issuing a re-register command via the console, instead of performing a new install.
  • It is best to change the Policy on the Sensor prior to de-registering it via the dashboard

Was this article helpful? Yes No
0% helpful (0/1)
Article Information
Author:
Creation Date:
‎05-10-2017
Views:
1376
Contributors